Contact Us
This form is intended solely for inquiries related to Bandai Namco Aces Inc.
Please note that we may not be able to respond to all inquiries or questions.
We are unable to respond to individual inquiries regarding game content.
For such inquiries, please contact the appropriate support team for the relevant game.
Bandai Namco Aces does not accept unsolicited proposals, ideas, or other submissions from customers.
Any unsolicited proposals or similar materials received will be discarded or deleted without review.
We appreciate your understanding and cooperation.
< Regarding your inquiry >
Please note that it may take some time to reply to your
inquiry. We may not be able to respond to your requested
response date or to your urgent request.
We may
also not be able to reply to some questions (e.g.,
surveys, questionnaires, etc.) depending on the content
of the question.
In principle, we will reply to
your inquiry within business hours (10:00-17:00).
< Handling of Personal Information >
We will use your personal information provided by you
for the purpose of responding to your inquiry.
We
will manage your personal information appropriately in
accordance with our "Privacy Policy".
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our privacy policy.
